Prosrver
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Terms Of Use

TERMS OF USE

TERMS OF USE – DISASTERFREE, LLC DBA PROSRVER
Last Updated: 2026

These Terms of Use (“Agreement”) govern your access and use of all services, websites, technology platforms, and products offered by DisasterFree, LLC, doing business as Prosrver (“Prosrver,” “we,” “our,” or “us”). Prosrver is a professional services provider specializing in litigation support, including process serving, skip tracing, court filing, and related legal support services. Prosrver does not manufacture or sell products.

  1. Acceptance of Terms

By using any Prosrver service or platform, you agree to be bound by this Agreement and all applicable laws.

  1. Changes to Terms

Prosrver reserves the right to update or modify these Terms at any time without prior notice.

  1. Independent Contractor Relationship

Nothing in this Agreement creates a partnership, joint venture, or employment relationship.

  1. Platform Use and Control

We reserve the right to modify, suspend, or discontinue any aspect of the platform.

  1. Electronic Communication

You consent to receive communications electronically.

  1. Account Security

You are responsible for maintaining account confidentiality.

  1. User Obligations

You agree to provide accurate information and comply with all laws.

  1. Third-Party Information

Prosrver is not liable for inaccuracies from third-party data sources.

  1. Fees and Payment

All services must be prepaid unless agreed otherwise. Each address is billed separately.

  1. No Refunds After Service Begins

Once service attempts begin, fees are non-refundable and non-transferable.

  1. No Legal Advice

Prosrver is not a law firm and does not provide legal advice.

  1. Taxes

You are responsible for applicable taxes.

  1. Subscription Services

Recurring services are billed monthly and non-refundable.

  1. Refusal of Service

We reserve the right to refuse or cancel service.

  1. Sub-user Access

You are responsible for all users under your account.

  1. Data Privacy

Your data is governed by our Privacy Policy.

  1. Service Availability

We do not guarantee uninterrupted service.

  1. Limitation of Liability

Our total liability is limited to the amount paid for the service. We are not liable for indirect or consequential damages. This limitation applies to the fullest extent permitted by law and does not apply where prohibited under California law.

  1. Indemnification

You agree to indemnify Prosrver from claims arising from your use.

  1. Termination

We may suspend or terminate access at any time.

  1. Intellectual Property

All content is owned or licensed by Prosrver.

  1. Copyright Complaints

Submit claims to info@prosrver.com.

  1. User Submissions

You grant Prosrver rights to submitted content.

  1. Dispute Resolution and Arbitration

Disputes will be resolved by binding arbitration in Orange County, California.

  1. Class Action Waiver

You waive participation in class actions.

  1. Jury Trial Waiver

You waive the right to a jury trial.

  1. Governing Law

This Agreement is governed by California law.

  1. Force Majeure

We are not liable for delays beyond our control.

  1. Assignment

We may assign freely.

  1. Severability

Invalid provisions do not affect the remainder.

  1. No Waiver

Failure to enforce does not waive rights.

  1. SMS and Text Communication

You consent to SMS communications.

  1. Entire Agreement

These Terms constitute the full agreement.

  1. Client Responsibility and No Guarantee of Outcome

34.1 Prosrver is not liable for case outcomes or service success.
34.2 Clients are solely responsible for document accuracy and legal sufficiency.
34.3 Prosrver relies on all client-provided information as submitted.
34.4 Clients are responsible for managing all deadlines and filings.

  1. Additional Disclaimers and Protections

35.1 Prosrver is not responsible for actions or delays by courts, agencies, or third parties.
35.2 Clients must disclose all deadlines in writing.
35.3 Prosrver may decline unsafe or improper service requests.
35.4 Service attempts may be recorded; availability is not guaranteed.
35.5 Documents are retained for 12 months only.
35.6 Prosrver is not responsible for mistaken identity due to client error.
35.7 Claims must be brought within one (1) year.
35.8 Prosrver is not liable for third-party platform failures.

35.9 Document Delivery and Handling

35.9.1 Prosrver accepts documents primarily via portal or email.
35.9.2 Clients are responsible for ensuring documents are delivered, complete, and ready.
35.9.3 Prosrver does not review or verify document accuracy or completeness.
35.9.4 Documents sent via USPS, FedEx, UPS, or any courier are at the client’s sole risk.
35.9.5 Prosrver is not responsible for lost, delayed, or misdelivered shipments.
35.9.6 Prosrver does not monitor or confirm receipt of mailed documents.
35.9.7 Clients must independently confirm delivery.
35.9.8 Delays caused by document delivery are not attributable to Prosrver.
35.9.9 Additional fees may apply for pickup, scanning, printing, or handling.
35.9.10 Liability is limited to the fullest extent permitted under California law and does not apply where prohibited under Civil Code §1668.

  1. Acceptance

By submitting a job or using Prosrver services web portal or email, you agree to these Terms.

Contact: info@prosrver.com